Community Cloud has earned major recognition from one of the most respected voices in the industry — with Gartner naming us a leader in its 2015 Magic Quadrant for Horizontal Portals. If you’re not familiar with the report, Gartner analysts carefully evaluate providers in the rapidly expanding portal market, and rank them based on their ability to execute and their completeness of vision.
This has been a great couple of months for Community Cloud, with a positive review from Gartner following closely on the heels of recognition from Forrester.
What sets Salesforce apart
Gartner noted a few advantages enjoyed by Salesforce Community Cloud customers. One is our cloud delivery model that includes a development platform and fully integrated business applications. Together they allow customers to create and deploy portals quickly, and enable end users to manage content and integrate it into the community.
A key strength is also our integration across Sales Cloud, Service Cloud, and Marketing Cloud. And our new e-commerce capabilities were mentioned as one reason that Community Cloud is an excellent choice for customer-facing use cases.
How we continue to innovate
Our customers are really the reason for our position in the Magic Quadrant. And Community Cloud will never stop finding new ways help them reimagine the way they do business. We’ve created hundreds of new features in just two years, and that’s just the beginning. We’re leading the way in personalization, with our new Community Templates and Builder making it easy to build a branded community without coding. And now every business can set up e-commerce with Community Cloud with drag-and-drop ease, using Salesforce Lightning Components that enable you to add a “buy” button directly in your community.
See the Magic Quadrant results in your complimentary report
Read why Salesforce keeps moving up the ranks. See who the new players are, and what’s next for horizontal portals. Download the complete Gartner Magic Quadrant for Horizontal Portals now.